COVID-19

Patient Information on COVID-19

Updated April 21, 2020

TVHC is now helping patients apply for Emergency COVID-19 Medi-Cal which covers all medical services related to COVID-19. Please call our eligibility department at (510)471-5880 ext: 3145 or e-mail eligibility@tvhc.org to apply for coverage.

Updated April 14, 2020

During the Shelter in Place Order caused by the COVID-19 pandemic, TVHC clinics will be closed every Friday starting April 10th except for our clinic at 22331 Mission Blvd. Our Mission Blvd clinic will remain open every Friday and continue to serve patients who require in-person visits with their provider or need urgent care.

There is no interruption in clinical care. Our clinicians are available for any and all of your medical concerns. Our Dental services are also still available for patients who require urgent care visits.

TVHC will continue to provide telehealth visits to our patients, so there is less need to have to come into a clinic and risk exposure to COVID-19.

Through our telehealth visits, we can treat and assess acute illness, provide care for chronic disease management, renew medication, visit with a mental health provider, obtain lab results, get a referral to a specialist, or ask your doctor questions about your health.

All other patient resources, including Women, Infants, and Children (WIC), Family Support Services (FSS), and specialty care, are also available for telehealth visits as well as in-person visits with modified hours.

As the COVID-19 pandemic continues to evolve, TVHC remains committed to the safety and health of our patients, staff, and community members. TVHC has been a part of the community for nearly 50 years; our commitment to serving the community is unwavering.

Once the Shelter in Place Order has ended, we fully expect to resume our normal operating hours.

To schedule a telehealth or in-person visit, please call or text (510)471-5880.

If you are a new patient or recently uninsured and wondering how to apply for insurance, please contact our Eligibility Department at (510) 471-5880 ext. 3145. Our Eligibility Department will also assist you in applying for Medi-Cal, CalFresh, and other resources available to you.

If you would like to apply for WIC, please call (510)471-5913 and press 2 to schedule an appointment.

To sign up for MyChart and access TVHC services online, please click here or copy and paste the link following link into your browser: https://mychart.ochin.org/mycharttiburcio/

To learn about how to donate to TVHC during the COVID-19 pandemic, please click here.

 

Updated April 6, 2020

Tiburcio Vasquez Health Center (TVHC) is working diligently to protect the health and safety of our patients, staff, and community members from the spread of Coronavirus Disease 2019 (COVID-19).

Information regarding COVID-19 is rapidly evolving. To help us stay up to date, we have begun holding daily site meetings and drills for COVID-19 with the purpose of sharing the most current information and best practices as released by the Center for Disease Control (CDC), State, and Local Public Health Agencies.

Effective April 3rd, 2020, the CDC released a statement advising everyone to wear a face-covering when out in public spaces. If you do not have access to a mask, please click here or see the video at the bottom of this page to learn how to make your own face-covering using household items.

In our efforts to slow the spread of COVID-19, we are asking patients who think they may have contracted the virus to call before walking into a clinic.

If you feel that you may have contracted COVID-19 while traveling or from being in close contact with someone who has tested positive, please call or text (510)471-5880.

As of Wednesday, March 18, 2020, we have begun converting many of our medical appointments to Telehealth phone visits. This allows our patients to visit with their primary care provider without the risk of being exposed to COVID-19.

Telehealth phone visits will also allow for patients to receive renewals for necessary prescriptions, lab results, and referrals. Many of our patients are able to get same-day telehealth visits with their provider. Please call or text (510)471-5880 to schedule a telehealth visit.

For the safety of our patients and staff, as of March 20th, we have begun screening patients at the door of our clinics for symptoms of COVID-19.

Effective March 17th, 2020, the County of Alameda joined six other Bay Area counties in implementing a “Shelter in Place” order directing all individuals to shelter in their place of residence except to go to work for an essential business or get essential supplies and services. Please click here to read the full order.

The Shelter in Place order is meant to help slow the spread of COVID-19 among our Bay Area communities by encouraging social distancing.

 

Below is a list of preventative actions you can take to prevent the spread of the disease:

  • Wash your hands often with soap and water for at least 20 seconds; especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with 60%-95% alcohol.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Avoid close contact with people who are sick.

  • Stay home when you are sick.

  • Get your flu shot to protect against flu or symptoms similar to COVID-19.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces.

  • Older adults and persons who have underlying chronic medical conditions, as well as those who are immunocompromised, may be at higher risk for serious complications — you may want to avoid large crowds and limit close contact with others as much as possible (about 6 feet).

 

TVHC remains committed to the health of our patients, staff, and communities. We are in constant communication with federal, state and local health officials to update our response and plan to serve you and our community.

 

We will continue to update this page as more information becomes available.

 

For more information please click on the links below:

COVID- 19 Resources – English, Simplified Chinese, and Spanish

Coronavirus Disease 2019

Healthwise – Coronavirus Resource Center