Patient Information on COVID-19

Updated March 30, 2020


Tiburcio Vasquez Health Center (TVHC) is working diligently to protect the health and safety of our patients, staff, and community members from the spread of Coronavirus Disease 2019 (COVID-19).


Information regarding COVID-19 is rapidly evolving. To help us stay up to date, we have begun holding daily site meetings and drills for COVID-19 with the purpose of sharing the most current information and best practices as released by the CDC, State, and Local Public Health Agencies.


In our efforts to slow the spread of COVID-19, we are asking patients who think they may have contracted the virus to call before walking into a clinic.


If you feel that you may have contracted COVID-19 while traveling or from being in close contact with someone who has tested positive, please call or text (510)471-5880.


As of Wednesday, March 18, 2020, we have begun converting many of our medical appointments to Telehealth phone visits. This allows our patients to visit with their primary care provider without the risk of being exposed to COVID-19. The telehealth phone visits will also allow for patients to receive renewals for necessary prescriptions, lab results, and referrals. Many of our patients are able to get same-day telehealth visits with their provider. Please call or text (510)471-5880 to schedule a telehealth visit.


For the safety of our patients and staff, as of March 20th, we have begun screening patients at the door of our clinics for symptoms of COVID-19.


Effective March 17th, 2020, the County of Alameda joined six other Bay Area counties in implementing a “Shelter in Place” order directing all individuals to shelter in their place of residence except to go to work for an essential business or get essential supplies and services. Please click here to read the full order.


The Shelter in Place order is meant to help slow the spread of COVID-19 among our Bay Area communities by encouraging social distancing.


Below is a list of preventative actions you can take to prevent the spread of the disease:

  • Wash your hands often with soap and water for at least 20 seconds; especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with 60%-95% alcohol.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Avoid close contact with people who are sick.

  • Stay home when you are sick.

  • Get your flu shot to protect against flu or symptoms similar to COVID-19.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces.

  • Older adults and persons who have underlying chronic medical conditions, as well as those who are immunocompromised, may be at higher risk for serious complications — you may want to avoid large crowds and limit close contact with others as much as possible (about 6 feet).


TVHC remains committed to the health of our patients, staff, and communities. We are in constant communication with federal, state and local health officials to update our response and plan to serve you and our community.


We will continue to update this page as more information becomes available.


For more information please click on the links below:

COVID- 19 Resources – English, Simplified Chinese, and Spanish

Coronavirus Disease 2019

Healthwise – Coronavirus Resource Center